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Privacy Policy | Returns | Shipping | Phone: +61 2 8231 7038

Shipping

Please refer to the below table for shipping rates and information about your delivery:  

Country Destination Cost Delivered
 
Australia
 
Capital Cities   

Regional Areas

 
$15.00  

$15.00  

 
2 -5 Working days  

2-5 Working Days  

 
New Zealand  
 
Capital Cities and Metropolitan Areas (Please note: regional areas may take a longer delivery time) 
 
From $25.00
 
3-7 Working Days*
 
United Kingdom 
 
Capital Cities and Metropolitan Areas (Please note: regional areas may take a longer delivery time) 
 
From GBP30.00
 
5 -10 Working Days*
 
Rest of the World 
 
Capital Cities and Metropolitan Areas (Please note: regional areas may take a longer delivery time) 
 
From $55.00
 
5-10 Working Days*
       

 

Standard Delivery within Australia    

International Deliveries

 
Countries outside Australia will receive orders in approximately 5-10 working days. Please refer to our table above for air-freight delivery costs. 

On occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs (although please note that this is not usually the case). 

Late Deliveries   

If you have not received your order within the days specified above, please contact us at sales@victoriaandjamessleepwear.com

Out of Stock Items  

If an item is temporarily out of stock, we will contact you via email within 2 business days and inform you of the expected delivery if the product is not already noted as 'Out of Stock' on our website.   

IMPORTANT INFORMATION

  • All orders require a signature upon receipt so please have shipped to a location you will be present (ie office)

INSURANCE

Victoria & James Sleepwear  insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Victoria & James Sleepwear  and transfer of responsibility in the same way.